Shipping Information
We deliver furniture and related products throughout the country. Below are the main terms, timeframes, and delivery details.
1. Delivery Methods
- Courier delivery – door-to-door delivery to the specified address.
- Transport companies – delivery of large furniture via a selected carrier.
- Pickup – available if the item is in stock (if available at the store).
2. Delivery Time
- Delivery time depends on product availability, delivery region, and the selected shipping method.
- Estimated delivery times are specified when placing an order and confirmed by the manager.
- Custom furniture production may take additional time; delivery times are discussed individually.
3. Shipping Cost
- The cost is calculated automatically when placing an order or is notified by the manager after clarification of the details.
- The price depends on the weight, dimensions, and your region.
- When ordering multiple items, the shipping cost may be calculated as a single shipment.
4. Delivery of Large Furniture
- Large items must be delivered with a pre-arranged time and method of delivery.
- Lifting to the floor may be charged separately, depending on the terms of the transport company or courier.
- The buyer is responsible for ensuring adequate access for furniture delivery, including the width of doorways, hallways, and stairwells.
5. Receiving Your Order
- Upon receipt of the item, carefully inspect the packaging and the item itself for damage.
- If you discover any defects, you must document them with the delivery service representative.
- After the documents are signed, claims for external damage may not be considered.
6. Additional Information
- We always strive to deliver your order as quickly as possible.
- A manager will contact you to confirm your order and clarify delivery details.
- If you have any special delivery requests, please let us know when placing your order.
Thank you for choosing our online furniture store!
